MOOST: AI-based Insights & Assistants for Your Customer Portal
Transform existing smart meter data into value-creating insights and customer interactions. MOOST helps energy utilities turn their customer portals into an indispensable companion for households through personalized analytics and proactive recommendations.
MOOST offers a SaaS platform for energy suppliers that evaluates existing smart meter data from households using AI to derive digital twins, personalized recommendations, and automatic optimizations. The solution can be integrated directly into existing customer portals and apps and requires no additional hardware.
Advantages for energy utilities
- Detailed insights into buildings, behavioral patterns, and forecasted energy flows
- Increased registrations and recurring usage in your customer portal
- Reduce support efforts through proactive assistance for your customers
- Reduce peak loads through personalized load-shifting suggestions
- Position additional services within regulatory requirements
AI-based Insights
Our profiling algorithms automatically create customer-specific analyses based on load profile data, without the need for a prior questionnaire. All insights can be used via API for display in your portal to offer customers detailed analyses.
- Household comparisons (according to Art. 17abis para. 5 StromVG)
Consumption patterns (base consumption, peak consumption, etc.)
Forecasts (PV production and total consumption)
Building characteristics (effective capacity, etc.)
Energy statistics (night consumption, seasonal breakdown, etc.)
Identified major consumers (electric car charging stations, etc.)
Summarized energy reports (weekly, monthly, etc.)
AI-based Energy Assistants
The system generates customer-specific insights and messages from the profiling data and load profile data to activate customers and inspire long-term portal usage.
- Personalized onboardings
Dynamic consumption alarms
Customer-specific evaluations
Detailed household comparisons
Tariff-based optimization suggestions
Event-based efficiency measures
- Load shifting notices
Profile-based service & asset suggestions
Directly in Your Customer Portal
Complete solution for evaluating meter data (and more). Easily configurable for your individual requirements.
- Use of existing meter and HEMS data
- Integration into existing customer portals and apps
- Easy configuration to adapt to your needs
A Quick Insight
Visit us at booth 4.F44
We would be happy to show you customer examples and how the system works live.
We look forward to your visit.
